We do accept cancellations and order changes within 14 days. Please contact us straight away either by call at +357-99-288845 or email us at email@example.com and let us know the reason of cancellation, product change or product return.
We accept back Unused Items ONLY. What do we mean "Unused Items"?
Yes, we do accept an order cancellation, a product returned/refund or a product change, provided that the purchased product returns back to us in a perfect condition.
What do we call "Perfect condition"
Please make sure that your item is unopened, unused and undamaged (unless it is faulty), plus all shrink wrapping, packaging and/or leaflets and instructions must be intact.
How do you return a product or an order?
First thing is first. Call Us at +357-99-288845 or email us at firstname.lastname@example.org and let us know for your intention.
Pack the product/s in a discreet packaging and ship it with the same courier company as received. Remember to detail whether you would like a refund or an exchange. Your request will be handled and processed as soon as possible and you will be notified when we receive the returned parcel at our warehouse.
Please send back to:
ETET Trading Company Ltd,
Ilioupoleos & Asias 37